Welcome to Metro Dog!

Our lobby is open and tours have resumed!

Tours of the facility are offered on Sundays @ 4 PM, excluding Holiday weekends. Email info@metrodog.com to sign up in advance and confirm a tour is happening on the Sunday you want to attend. Tours are for people only, so please leave your dog at home. We welcome you with wagging tails!

We are open Mon- Fri 7 AM- 7:30 PM; Sat & Sun 8 AM - 7:30 PM. Staffed 24/7

Metro Dog is a Certified Green Business in Contra Costa County. We were the first and remain the only Green certified animal care center in Contra Costa County. We are serious about reducing our paw print on the planet. We offer:

  • Fresh, filtered water in every bowl, fresh air circulated by enormous fans, and overhead radiant heat to warm the center with the highest energy-efficiency rating available.

  • Disinfection is a core part of our business. We use veterinarian-developed neutral ph disinfectants that include virucides and a parvocide. We also use a live enzyme-based cleanser/deodorizer.

  • Sustainable products: 100% compostable bowls, towels, poop bags, and cleansers. Toys, leashes, and collars are made from recycled materials wherever possible.

  • We compost food waste! We are a part of the City of Richmond’s restaurant food scraps program. We keep leftovers out of the landfill and turn them into soil in the city’s municipal waste program.

  • We buy our energy through PGE’s sustainable energy providers.

  • NEW! Rent an outdoor play yard for your COVID-safe personal or pod use. Email info@metrodog.com to ask about cost & availability.

Our Center

  • Welcome to Metro Dog

    Located .5 miles from Pt. Isabel Regional Park, our center is now a spacious 12,500 square foot doggie playground.

  • Outside Yards

    Dogs enjoy two outdoor play yards covered with k-9 grade grass. They can play with each other, climb the play structures, or just soak up the sun!

  • Indoor Yards

    We have five different indoor play yards of various sizes. Groups are rotated through the yards, allowing them to explore and play in new areas.

  • Play, Rest, Repeat!

    While your dog is at Metro Dog, they will enjoy a balance of play and rest. They rest with friends either loose in their room on Kuranda cots, or in a comfy crate in their room with friends.

  • 24 Hour On-Site Supervision

    Your dog is never left alone at Metro Dog! We are staffed 24/7.

  • Visual Barriers

    Visual barriers throughout the center maintain safe separation between dog groups while decreasing frustration and stress.

  • Play Structures

    All our yards have dog friendly play structures that provide fun challenges and great exercise.

  • Rubber Floors

    All of our 5 indoor yards are completely covered with rubber flooring to reduce the impact on your dog’s bones.

  • Enrichment Activities

    Our handlers are always ready to offer playtime, some TLC, or challenge your dog’s mind with problem solving food games and obstacle courses.

  • Metro Spa

    While your dog is boarding, or spending a few hours with us in day care, we can give them a bath, brush-out, and nail trim. See below for options and rates.

  • Park Adventure Trips

    Everyday we take eligible dogs on off-leash trips to dog-friendly East Bay regional parks. Application and approval required. See below for an application.

  • Neighborhood Walks

    Request a leashed, neighborhood walk so your dog can enjoy one-on-one time with a handler and get some some extra sniffs into their day.

Metro Dog Programs

 

Dog Groups

During the Application and Assessment process, we evaluate your dog and place him or her into one of our Dog Groups - the group they would be most comfortable in. These groups do not interact with each other, though the group your dog is in may change based on play preference and age.

Puppy: Babies 8-24 weeks, graduation depends on maturity.

Bigs: Mellow, Active, & Super Active

Smalls: Mellow, Active, & Super Active

Tweenies: Medium-sized dogs, sometimes a mixed group with Small Super Actives

Old Hound: Elders big and small.

Special Needs: Any dog that needs special attention, usually medical monitoring.

Learn more about our Day Care or Boarding Programs.

Daily Schedule

5-7 AM
Morning potties. Breakfast is served to boarding dogs.

7 AM Mon-Fri, 8 AM Sat & Sun
We’re open! Check-ins for boarding and day care begin. Dogs begin their day of play-rest-play-rest. Boarding dogs join in the day care fun. It’s included in the overnight fee.

12-2 PM

Lunch time for puppies and dogs that request lunch and provide food. $4 meal service charged for feeding your meal. Feeding puppies their provided food is included in the puppy program fees.

7 AM-6 PM
Rotating play group sessions and rest sessions for all dogs. These vary in length depending on the need of the group as determined by the handler. Handlers rotate through seven different play areas and groups to engage the dogs in new activities.

4-6 PM
Dinner time for boarding dogs! Dinner service is provided for day care dogs, if requested at drop-off, for a $4 service fee to feed your meal.

6 PM
Play time ends at 6 pm. Everyone rests until pick up. Boarding dogs are bed down and will be provided personal or house bedding.

7:30 PM
We’re closed. Final potties before lights out. Your dog is never left alone. We have a devoted overnight staff.